The following are a few stories of how our employees Adapt and Overcome in and out of the office.
The following are a few stories of how our employees Adapt and Overcome in and out of the office.
In 2018, Kandis Harter’s life was changed forever when, at 7, her son Graham was diagnosed with Type 1 Diabetes. At his annual check-up, he had only gained one pound since the previous year’s appointment. His bloodwork showed his sugars were abnormally high, and he was admitted to Upstate University Hospital where their journey began.
“Our entire family has had to adapt to this new lifestyle,” said Harter. “We had to educate ourselves and get prepared, since this condition
requires constant attention. We’ve had to learn what foods make his blood sugar spike and what activities can make it drop dangerously low. We always carry candy or juice in case his sugars drop, and we stay in constant contact with his school nurse to properly monitor his activity. We’ve certainly had our ups and downs, but I am so proud of him and his perseverance. Since being diagnosed, he’s gained 13 pounds and has grown three inches.”
Working in the IT Department at an industry-leading cybersecurity company with locations across the nation can be a challenge. Greg Getek knows this challenge well, as he has been with AIS for nearly a decade. In 2020, Getek was promoted to Help Desk Supervisor, with the goal of continuously improving the way the IT Department delivers services to AIS.
“The Help Desk serves as the face of the IT Department,” said Getek. “The level of service we provide to the company is a direct reflection of our department as a whole. Continually providing the highest quality support can be challenging at times as we are often faced with shifting priorities, while at the same time working to accommodate each and every user request. The landscape of our department has changed dramatically since I started with the company eight years ago. This enabled me to broaden my skillset and learn new and exciting technologies to meet the changing needs of the company. In this role, my ultimate goal is to provide the highest quality IT support to AIS employees at all locations. This includes a focus on customer service and improved communication.”
On October 28, 2018, Yvette Ford suffered a total loss fire of her home. The fire started at 2am while everyone in her house was asleep. Ford heard tapping on her window and woke up to see flames in the rear of her home. She quickly ran to wake up her daughter and her dog. Thankfully, they all got out of the house in time.
“During this difficult time, I realized that there was nothing that I could do but stay positive and move forward,” said Ford. “The fire was no fault of my own and I am forever grateful that everyone survived without harm. Today is still a struggle because there were many things that I was unable to ever recover or replace, like important documents and family memorabilia. I began to think of recovery in a more simplistic way; I felt some of it was like a cleanse and time for reflection. AIS and my colleagues were generous with donations, gifts, prayers and words of encouragement. My daughter and I are very grateful that we both work for wonderfully supportive employers and with the additional help of family and friends, we were able to stabilize quickly. We will never forget how truly good people have been to us. We continue to pay that love forward and have learned to downsize and appreciate the smallest of things. Most of all, we recognize that God was on our side that night and awakened me with those taps on the window.”
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